An emergency response for people living in west Cheshire has been launched to support those vulnerable groups at higher risk from serious complications as a result of COVID 19 infection.

The government is now advising people with the most serious underlying conditions to remain in strict isolation, to protect themselves and the NHS.  Councils across the country have now established local hubs, to support people to access food, medical supplies and social support. This has been achieved by co-ordinating work between front-line council and NHS staff, partner agencies, local and national businesses and volunteers. Over 1500 people have responded to Cheshire West and Chester’s call for a community response, to help ensure that physical distancing doesn’t need to mean social isolation.

People in the most vulnerable groups, based on their medical condition, are being contacted by the government, and referred onto help from their local council if they can’t meet their needs with the help of friends and families.  The first packages of support have now been received.

A wider group of local people may also need support to protect themselves from the virus.  Cheshire West and Chester Council have therefore launched a dedicated helpline 0300 123 7031 which will run 7 days a week from 8am to 7pm.   The helpline will provide advice and support, and where necessary make arrangements for food, medicines and social contact.  You can also email  enquiries@cheshirewestandchester.gov.uk

More local information on ‘Coping at home with Coronavirus’ can be found at www.livewell.cheshirewestandchester.gov.uk.

The latest government advice on staying at home can be found here

https://www.gov.uk/government/publications/full-guidance-on-staying-at-home-and-away-from-others